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Imagining a future where AR, VR & chatbots converge

Imagining a future where AR, VR & chatbots converge

View 360° is excited about the potential of technology to transform the way we interact with the world. Augmented Reality (AR), Virtual Reality (VR), and Chatbots are all exciting technologies proliferating in recent years. While each of these technologies has unique strengths and limitations, it’s possible that the future could bring these three technologies together in a powerful way. In this blog, we’ll explore the potential of a future where AR, VR, and chatbots converge.

AR, VR, and Chatbots: What Are They?


Before we delve into the convergence of these technologies, let’s define what each of them is:

  • Augmented Reality (AR) is a technology that superimposes computer-generated images onto the real world, often using a smartphone or tablet’s camera.
  • Virtual Reality (VR) is a technology that simulates a completely different environment than the one the user is in, often through the use of a headset.
  • Chatbots are computer programs designed to mimic human conversation, often through text or voice interaction.

Now that we have a basic understanding of these technologies, let’s explore how they could work together.

How AR, VR, and Chatbots Could Converge


There are many potential ways that AR, VR, and chatbots could converge. Here are a few possibilities:

Virtual shopping assistants in AR

Imagine using an AR headset to browse a virtual store, and having a chatbot assistant pop up to help you find what you’re looking for. This chatbot could provide recommendations based on your preferences, answer your questions, and even help you visualise what products would look like in your home.

VR-based training with chatbot support

VR is already being used for training purposes in many industries, from healthcare to the military. By adding chatbot support, trainees could ask questions and receive guidance in real-time, without having to pause their training to search for answers.

AR-based navigation with chatbot assistance

Imagine using an AR app to navigate a new city, with a chatbot providing directions and answering questions along the way. This could be particularly useful for tourists who are unfamiliar with a city’s layout and attractions.

VR-based customer support with chatbot assistance

Instead of calling a customer service hotline and waiting on hold, customers could use a VR headset to speak with a chatbot representative in a virtual environment. This would make the experience more immersive and potentially more efficient.

Benefits of Convergence


The convergence of AR, VR, and chatbots could bring a number of benefits, including:

  • Enhanced user experience: By combining the strengths of each of these technologies, users could have a more immersive, personalized, and efficient experience.
  • Increased efficiency: Chatbots are already being used to streamline customer service and other tasks, and the integration of AR and VR could make these interactions even more efficient.
  • Improved learning outcomes: VR-based training is already being used to improve learning outcomes, and chatbot support could enhance this by providing real-time guidance and feedback.
  • Increased accessibility: By combining these technologies, it may be possible to make them more accessible to people with disabilities or other barriers to access.


Challenges to Overcome


Of course, there are also challenges to overcome in the convergence of AR, VR, and chatbots. Some of these challenges include:

  • Technical limitations: The integration of these technologies may require significant technical development, particularly in the areas of AI and natural language processing.
  • Privacy concerns: As with any new technology, there may be concerns about privacy and data security in the convergence of these technologies.
  • Cost: AR, VR, and chatbots all require significant investment, and the convergence of these technologies could be even more costly.
  • Adoption: While many people are familiar with one or two of these technologies, the adoption of a convergence of all three could take some time, as users become accustomed to new interfaces and experiences.

Despite these challenges, the potential benefits of the convergence of AR, VR, and chatbots are significant, and it’s likely that we will see more experimentation and development in this area in the years to come.



At View 360°, we believe that the convergence of AR, VR, and chatbots has the potential to revolutionise the way we interact with technology. By combining the strengths of each of these technologies, we could see enhanced user experiences, increased efficiency, and improved learning outcomes. However, there are also challenges to overcome, such as technical limitations, privacy concerns, and cost. Nonetheless, the potential of these technologies is too great to ignore, and we can expect to see more experimentation and development in the coming years as we move towards a more integrated and immersive future.

We hope you found this blog helpful in understanding the potential of AR, VR, and chatbots and how they could work together in the future. If you’re interested in learning more about how these technologies could benefit your business, contact View 360° today.

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